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Computer glitch that mistakenly canceled licenses for thousands of marijuana businesses resolved

Medical marijuana sales soaring in Oklahoma, top $23M in May FILE--In this Nov. 30, 2018, file photo, medical marijuana dispensary owner Chance Gilbert displays some of the marijuana he's grown at the Oklahoma Roots dispensary in the bedroom community of Shawnee, about 40 miles east of Oklahoma City. Medical marijuana sales are continuing to climb in Oklahoma, topping $23 million in May and marking the eighth straight month of growth for the new industry. Figures from the Oklahoma Tax Commission show the state collected more than $1.6 million in May from the 7% excise tax on marijuana. Another $2 million was collected in state and local sales taxes. To date, medical marijuana sales have generated nearly $10.7 million for state coffers. (AP Photo/Sean Murphy, File)

UPDATE 5/16/25 - The Oklahoma Medical Marijuana Authority says that the software glitch that mistakenly canceled thousands of licenses for medical marijuana businesses earlier this week has been resolved.

In a social media post on Friday, the OMMA said that they were able to correct the problem after working with the software licensing vender and address the root cause.

The OMMA post read, “The issue that led to the cancellation of business licenses has been resolved after working in tandem with the licensing vendor to address the root cause. Licenses that were incorrectly canceled have been updated and now reflect the correct status. We apologize for any inconvenience and appreciate your patience and understanding.”


5/14/25 - It’s apparently been a chaotic day for hundreds, maybe THOUSANDS, of Oklahoma marijuana businesses.

Word spread fast on social media, and was later confirmed by the Oklahoma Medical Marijuana Authority, that some kind of computer glitch in Thentia, the licensing portal for marijuana businesses, had canceled the licenses for a large number of them, so they weren’t sure if they should continue operating.

One caller told KRMG it was over a thousand licenses.

And the Oklahoma Medical Marijuana Authority itself described it as thousands, plural, that were affected.

Based on comments on social media, it appears to have affected both growers and dispensaries.

OMMA says they’re working to fix the glitch and told the affected businesses they could continue to operate.

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